TERMS OF SERVICE

OVERVIEW

This website is operated by ZYRA. Throughout the site, the terms “we”, “us” and “our” refer to ZYRA.

ZYRA offers this website, including all information, tools, products and services available from this site to you, conditioned upon your acceptance of these Terms of Service and the policies referenced herein.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, together with our Privacy Policy, Return & Refund Policy and Shipping Policy.

These Terms apply to all users of the site, including browsers, customers and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not access or use our Services.

Our store is hosted by Shopify, which provides the ecommerce platform that enables us to offer our products and services to you.

1. ONLINE STORE TERMS

By using this website, you confirm that you have reached the age of majority applicable in your place of residence or otherwise have the legal capacity required to enter into a purchase.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws when using the Service.

You must not transmit viruses, malicious code or other material intended to interfere with the operation or security of the website.

2. PRODUCTS

We make reasonable efforts to display our products, colours, materials and characteristics as accurately as possible.

However, colours and appearance may vary slightly depending on your device, screen settings, photography, lighting and normal manufacturing variations.

Product descriptions, availability and prices may be updated without prior notice.

We reserve the right to discontinue products and, where permitted by applicable law, limit quantities available for purchase.

3. ORDERS

When you place an order through ZYRA, you are making an offer to purchase the selected products.

Your order is subject to acceptance and availability. We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability or payment problems.

If an order is cancelled after payment has been received, any amount due to you will be refunded to the original payment method.

Please ensure that all billing, shipping and contact information provided when ordering is accurate and complete.

Returns, exchanges and refunds are governed by our Return & Refund Policy and applicable consumer law.

4. PRICES AND PAYMENT

Prices displayed on the website may vary depending on your country, region and currency.

The final product price, applicable taxes, shipping charges and any other charges collected by us will be displayed during checkout before you complete your purchase.

You agree to provide accurate and current payment and billing information.

We reserve the right to change product prices and promotions at any time. Changes will not affect orders already accepted except where required or permitted by applicable law.

5. SHIPPING AND DELIVERY

We currently ship to selected destinations, including markets within the United States and Europe.

Shipping methods, estimated delivery times and applicable shipping costs are displayed during checkout.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather conditions and peak periods.

For complete information, please review our Shipping Policy.

Nothing in this section limits any mandatory rights or remedies available to consumers under applicable law.

6. RETURNS AND REFUNDS

Returns and refunds are handled according to our Return & Refund Policy.

Customers located in jurisdictions that provide mandatory cancellation, withdrawal, warranty or return rights retain those rights regardless of anything contained in these Terms.

In particular, eligible consumers in the European Union may have a statutory 14-day right of withdrawal, subject to applicable exceptions and conditions.

7. ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information presented on our website is accurate and current.

Occasionally, information may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates or availability.

We reserve the right to correct such errors and update information where appropriate.

8. INTELLECTUAL PROPERTY

The ZYRA name, branding, website design and original content owned by us are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial purposes.

You may not reproduce, distribute, modify, commercially exploit or otherwise use content owned by ZYRA without authorization, except where permitted by applicable law.

Third-party trademarks, images and other materials remain the property of their respective owners.

9. THIRD-PARTY SERVICES

Certain features of our website may rely on services provided by third parties.

Your use of third-party services may also be subject to their own terms and privacy policies.

We are not responsible for third-party websites or services except to the extent responsibility cannot legally be excluded.

10. SHOPIFY

ZYRA is powered by Shopify, which provides the ecommerce infrastructure used to operate our online store.

Purchases made through our store are transactions between you and ZYRA, not Shopify.

Shopify may process certain personal information as necessary to provide its services. Please refer to our Privacy Policy for additional information regarding how personal information is processed.

11. PRIVACY

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable data-protection laws.

By using our Services, you acknowledge that information may be processed by service providers that assist us in operating the store, processing payments, fulfilling orders and providing customer support.

12. REVIEWS AND USER CONTENT

If you submit reviews, comments, photographs or other content to us, you confirm that you have the right to provide that content and that it does not violate the rights of another person or applicable law.

We may use customer reviews and other voluntarily submitted content for operating and promoting ZYRA where permitted by applicable law and subject to any permissions required.

Reviews must reflect genuine experiences. We reserve the right to remove content that is fraudulent, unlawful, abusive or otherwise violates these Terms.

13. PROHIBITED USES

You may not use the website or Services to:

• violate applicable laws or regulations;
• infringe intellectual property or privacy rights;
• transmit malicious software;
• engage in fraudulent or misleading conduct;
• interfere with the security or functionality of the website;
• collect personal information unlawfully; or
• use the Services for any other unlawful purpose.

We reserve the right to restrict or terminate access to the Services where these Terms are materially violated.

14. DISCLAIMER AND LIABILITY

We aim to provide reliable and accurate Services but cannot guarantee that the website will always operate without interruption or technical error.

To the maximum extent permitted by applicable law, ZYRA will not be liable for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, nor does anything in these Terms limit mandatory consumer rights.

15. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the Services, your material breach of these Terms, or your infringement of third-party rights.

16. SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will continue in effect.

17. GOVERNING LAW AND CONSUMER RIGHTS

These Terms are governed by the laws applicable to the legal establishment of ZYRA, subject to mandatory consumer-protection rules.

If you are a consumer, you may also benefit from mandatory rights and protections provided by the laws of your country or region of residence.

Nothing in these Terms is intended to deprive consumers of rights that cannot legally be waived or restricted.

18. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our Services, business practices or legal requirements.

The latest version will always be available on this page.

Where required by applicable law, we will provide appropriate notice of material changes.

19. CONTACT INFORMATION

Questions regarding these Terms of Service or your order can be sent to:

ZYRA
Email: essentialsnuvell@gmail.com